• The decision of Kelvin Scottish Omnibuses to sack a
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bus driver who took the wrong route in Glasgow, and refused to take corrective action when his passengers complained, has been held to be reasonable by a Glasgow industrial tribunal.
The tribunal was told that on the day in question John Quigley had been acting as a spare driver.
Quigly had completed an incident form to the effect he had been unable to sell Gold Card tickets because he had none with him. No mention was made of the lost mileage which he was obliged to report.
Though Kelvin Scottish accepted that errors were possible, in this instance Quigley had failed to take all reasonable steps to remedy his error.
Quigley had been warned on a number of occasions for failing to stop for intending passengers.