MINI CASE STUDY: EEL 'We always appointa f ield en g ineer
19th February 2004, Page 50
19th February 2004
Page 50

Page 50, 19th February 2004
— MINI CASE STUDY: EEL 'We always appointa f ield en
g
ineer
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at the outset who will liaise between the operator and the maintenance subcontractor," says director of engineering for Exei Europe John Parry, "A full planned maintenance agreement is drawn up, which includes some menu prices and any exclusions. The level of expectation is clearly understood from the start and will include key performance indicators and the frequency with which they will be carried out. There will be a schedule of weekly tasks (like keeping planning charts up to date), monthly tasks, quarterly tasks (vehicle histories andinspection records) and half-yearly tasks." FTA Audit Services is typically asked to provide independent inspections.