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Rugby and TNT deny operational problems
Page 6
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• Rugby Cement and TNT have refuted claims by Rugby's last remaining owner-drivers that the company has lost a significant amount of work over the past few months due to problems in its transport operation.
The owner-drivers contacted CM following last week's report that George Lawson, the firm's head of logistics, had resigned "to pursue new career opportunities". They claim that RC's transport operation has been in turmoil since Lawson chose to appoint TNT as lead logistics provider last Christmas.
While many owner-drivers decided to get out of the business, the 10 or so who remain as "preferred suppliers" say they have been messed about so much that they are becoming disillusioned.
"We've been taken off our traditional jobs and sent to other plants. That would be fine, but the way they work is being handed out means we are spending long periods parked up," says one.
"They don't seem to have a clue how this industry works," says another. "As soon as it starts raining, customers start cancelling deliveries—it's something they don't seem to have grasped."
A spokeswoman for R denies there has been any lc); of work and says the contra, with TNT remains in plac although both sides are co tinuing to review the oper tion. "There are no °hang( and nothing to report," st concludes.
Neil Crossthwaite, MD TNT Logistics, says: "It's a cat gorical denial—there are no si nificant operational issues."