Improved service?
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In response to the CM article 'Traffic examiners told to reduce check delays' (CM 30 June-6 July).
I find it inconceivable that Bob Lintern, Vehicle Inspectorate group manager, should give himself accolades by stating that his examiners will improve their service levels by cutting the driver waiting time down to one hour at roadside checks, with the unbelievable qualification, providing there are no defects. I would suggest that to avoid unnecessary hold-ups more intelligent selection of vehicles is made. This would contribute to road safety by discouraging stationary vehicles from waiting on the highway for long periods. Clearly the "strict code of conduct" referred to is not an acceptable service level, and in this connection, if the code is in print I have yet to discover an enforcement officer who has seen it, let alone others in the industry.
Many who have read the article will wonder what understanding the VI has of the economics of the haulage and passenger industry I wonder if the considerable enforcement staffing cuts have a bearing on this type of captive enforcement.
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