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A t its simplest level haulage is about moving goods from
Page 58
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A to B. and every customer has his own needs. But no matter how specialist those needs they will not worry Furnell Transport because this is an operator that thrives on diversity.
When CM called, some drivers
were delivering cables to Germany; oth ers were heading north to install ovens at a hotel in Scotland; and some of their colleagues were involved in the transfer of incubators to hospital baby-care units. Then there were the 15 vehicles en route to the National Exhibition Centre in Birmingham... a consignment of low level radioactive waste was ready for collection.., and another customer had just cleared a consignment of inert munitions for loading.
The company also provides warehousing and has a document storage facility. Managing director David Furnell explains that customers have driven his company's devel opment: "If your customers are in the cement business you tend to become specialised in moving cement. If it's tin cans they are into, that becomes your field," he says. "We have always been involved in moving machinery of different types and we provide the full service. "We get involved when somebody wants something delivered to the side of the desk rather than to the back door—something that