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Masternaut Three X customer Newark Steel has cut its communications
28th August 2008, Page 47
28th August 2008
Page 47
Page 47, 28th August 2008
— Masternaut Three X customer Newark Steel has cut its communications
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bill by changing the way it talks to its drivers. "Instead of our sales people trying to locate drivers via the telephone they are able to use the screen in the sales office to gain instant access to real-time information about vehicle location and customer deliveries. They can tell clients where their loads are and when they can expect them to arrive. It is a huge improvement," says Dave Rollings, operations manager. "Driver safety is also enhanced. We can see exactly who is driving and who is stationary, so we now only contact drivers using the hands-free telephone when the vehicle is not moving, so they are not distracted while driving.'