The drivers
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How carefully do you check drivers' licences, competence, recent training, previous experience and references? With a skills shortage and agency drivers sometimes being an unknown quantity, this can easily be overlooked.
Recent cases have involved large organisations whose policies were impeccable but not followed.
Regular reviews of tacho data, penalty points and so on can indicate your drivers' attitude and skills. Have a rolling programme of driver training so these skills stay updated, defensive driving is seen as the norm and new drivers aren't left out.
Drivers also need to be taught how to care for their vehicles, make daily checks, ensure safe load distribution on multi-drop work and much more. For example, they should be trained in spotting fatigue. Are they all healthy?
The vehicle
Much of this will dovetail with existing maintenance and compliance issues. However, above and beyond the obvious, it's worth assessing the ergonomics of seats and headrests, as well as vibration levels. Check that tools and paperwork are secured, and that communications technology doesn't distract the driver from the road. Ensure height and weight data is clearly marked in the cab. Drivers should also have a clear idea of what to do if their trucks develop faults.
Avoid manual handling wherever possible. Overhaul your procedures for sheeting and netting to prevent injury. Make sure tipper drivers are fully trained in stability issues.
The journey
Schedule jobs to ensure that drivers are not tired, stay well within their hours and are not obliged to take breaks at unsuitable sites; all these steps will minimise hazards. Transport managers and drivers should be aware in advance of bridges. level crossings and difficult entrances. Be aware, too, of the most dangerous sections of road and make allowance for likely tailbacks, congestion or adverse weather conditions.
The operating centre
Limiting access to areas where vehicles move can reduce the risks, pedestrians and vehicles should be separated wherever possible. Would a one-way system make your site safer? Could you eliminate reversing?
If possible, design or modify your site to improve visibility and manoeuvrability. Is there sufficient light? How well are fuel bunkers maintained?