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Consumer: Unfair contract terms

5th March 1998, Page 37
5th March 1998
Page 37
Page 37, 5th March 1998 — Consumer: Unfair contract terms
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Which of the following most accurately describes the problem?

The DTI is consulting* on proposals to improve consumers' rights over unfair contract terms. The proposals would empower consumer groups (not just the Office of Fair Trading) to act on behalf of consumers in court against traders who: • Issue contracts which are baffling, illegible or designed to deceive • Change agreed prices, without giving the consumer the opportunity to withdraw from the contract • Deny consumers their legal rights.

*Widening the Scope for Action under the Unfair Contract Terms in Consumer Contracts Regulations is available free from the Consumer Affairs and Competition Policy Directorate, DTi, 1 Victoria Street, London SW1H OET. Contact: 0171 215 0353.

Comments should be sent to Peter Deft at the same address, by 27 March 1998.