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FKI's super service

7th March 1991, Page 84
7th March 1991
Page 84
Page 84, 7th March 1991 — FKI's super service
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III Garage equipment supplier FKI Transervice has restructured its service organisation to "further enhance customer support".

The organisation now comprises five regions instead of seven but each of these has around 30 field service engineers.

The new structure is said to allow more time to deal with calls and enquiries, providing greater technical and administrative support to engineers and guaranteeing that telephone lines are manned throughout the day.