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The Pallet Network
Page 50
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www.thepalletnetworkltd.co.uk
The Pallet Network (TPN) IT assistant Rob r er ha recently brought the website in-house be se of th st
and difficulty of updating it through an ency. "If so
thing went wrong with our website b re. we had to tact one person who was paying anothe o was paying another. There was no central, imme point of contact."
The website was originally set up to ct hauliern
the network. "We still get emails from ci nies asking it
we have a vacancy, but mostly our geog cal coverage is complete now," says Kneller. "The webs still used by
the members, but is also about winning bus from
freight customers." Some things have chang N has decided that its member database, once freel lable by postcode search, should no longer be on the int "Customers are given a phone number to find ou nearest depot," says Kneller. "Otherwise, it is too e other networks to search for the postcodes they wan approach your members."
The site is still under construction. but Kneller hopes to search optimise it and has created RSS feeds for company news.
Key advice: In-house control is better than outsourcing.