VI hit by IT problems
Page 12
If you've noticed an error in this article please click here to report it so we can fix it.
by Charles Young The Vehicle Inspectorate has admitted that the new, computer-based information system which was brought in to increase efficiency within the agency was the main reason behind its failings last year.
The system had been introduced to give VI staff instant roadside access to operators' records via a laptop computer—it was originally known as JEDI (Joint Enforcement Database Initiative).
However, in its annual report 1998/99, the VI states: "Apart from additional training requirements for implementing IS (Information Systems), roll out of the system caused a greater impact than expected on efficiency.
"Average inspection times increased because of practical usage difficulties at the roadside and, in some cases, the longer-than-expected learning curve." it adds.
A number of the VI's targets on enforcement were missed due to IS problems. The areas affected were: HGV inspections, weighings and driver licence checks; hazardous goods checks; HGV emissions; and incognito MoT inspections.
The VI also blames the failings on a shortage of Vehicle Examiners and the fact that it carried out more Operator's Licence support work than originally planned.
• The JEDI initiative has been plagued by problems since its intended launch in April 1997. First this was delayed untll August 1998; then there were problems with the physical operation of the laptops—mainly in terms of screen visibility.
The VI then had to send vans to all roadside checks to house the laptops, but the checks were slowed down as a result. The VI's annual report on the issue concludes: "The situation will obviously need to be kept under close review."