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Express delivery sentic
Page 29
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• Transport specialist RH Group has begun a new express delivery service based on the IMCT satellite tracking and messaging service from Alcatel Mobicom. The new 'GX' service, started late last year by the
Nottingham-based haulier, promises customers free delivery if vehicles don't arrive on time. The IMCT system, which is fitted to all 155 RH Group vehicles and has been in use at the company for six years, tracks the firm's trucks and is also used extensively for messaging.
"GX is responding to just-intime methods, so it's essential to have fast, accurate messaging relayed in seconds," says deputy group MD Ian Baxter. "The integration of IMCT our own front-end sy: allows us to control the infi ton flow so effectively th ver has our wide area ne EWAN in his cab."
Using the system's me ing facility has comi replaced a previous s based on mobile phones, group IT manager RI Litchfield—leading to sign savings. "We were spi about £20,000-£25,000 a on mobile phone costs. W satellite messaging s■ we're spending nowhere that," he says.
Use of the system wi company's in-house appli software means if a pr crops up, all parts of th( ness are aware of it quic adds. "Without this syste simply wouldn't be able ti the GX service," he says.
The firm has a increased orders for a deliveries by 66% and is pated that they will gr account for 10% of the total business.
• Contact 0161 932 11351 www.alcatelconilmobico