UPS allays service fears
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• UPS UK moved quickly last week to reassure customers that it is "business as usual' following the end of the 15-day strike in the US.
A tentative deal has now been struck between US union Teamsters and UPS, with the parcels giant agreeing to switch 10,000 part-time jobs to fulltime positions over five years. Hourly wage rates will rise by up to 36%.
Last week the Transport & General Workers Union warned that it would be monitoring the situation in the UK, where the number of part-time workers is understood to have risen sharply over the past few years.
Cohn Beesley, UPS UK marketing director, insists that the
action has not had a significant effect on operations although customers were concerned about its services.
The strike is said to have cost the company more than ,£400m.