AUTOMATIC UPDATES
3rd September 2009, Page 46
3rd September 2009
Page 46
Page 46, 3rd September 2009
— AUTOMATIC UPDATES
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Contract hire and maintenance company Ryder has been using FDTEK's R2C Online service to keep track of service documents and update vehicle records.
The automatic e-mailing of service sheets has been a huge success for our company and our customers," reports Steve Edge, maintenance development manager. When a repairer completes and approves a vehicle inspection or service sheet and the job is closed, the service sheet file is immediately e-mailed to us into a central mailbox.
It is automatically uploaded into our fleet management system and then placed in each vehicle's virtual document folder.
"They can then be viewed straight away by our customers and staff anywhere in the UK. It is a seamless function requiring no human intervention."