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• The BVRLA, while agreeing that members will write to
1st August 2002, Page 4
1st August 2002
Page 4
Page 4, 1st August 2002
— • The BVRLA, while agreeing that members will write to
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customers to check 0-licence arrangements, says hire companies cannot force them to reply.
The main problem, it argues, is that its members do not have the "tools" to do the job properly. A pledge by the Department for Transport to provide a faxback service from the traffic area offices was withdrawn earlier this year. And the delays in introducing the full TAN21 computer system, so that finance and rental firms can make quick checks, have not helped.
Hampson agrees and adds that some large hire firms will have found It difficult to check that all their customers have 0-licences over the last six months.
Some companies have 10,000 customers on their database; it would be impossible to check every single one," he says.